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Our values

At Tokio Marine Kiln, we strive to embody our core values of empowerment, fairness, innovation, excellence and teamwork in everything we do and we support the values held by our parent company, Tokio Marine. We provide strong, clear leadership and act responsibly in our marketplace, our workplace, our community and our environment. Our values reflect the way we work and behave, and are at the core of everything we do. 



We empower our people to make informed decisions for which they take ownership.



We do business the right way for our clients, colleagues and business partners, building on our trusted reputation and experience.



We strive for excellence in all areas of the business to deliver the best service possible inside and outside the company.



We develop innovative solutions that enhance our products, services and processes so that we add value to customers.



We work as a global team, building strong, productive relationships across geographical and divisional boundaries to share ideas and expertise for mutual benefit.