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Over the years, Tokio Marine Kiln has launched a number of policy initiatives which aim to make the working environment a happy one for all employees. These include ensuring that diversity is valued and there are equal opportunities for both new and existing employees. This forms a key platform for our management training.


"We have always focused on empowering our people and creating a culture that is intellectually stimulating and fun, which has been generously rewarded in the exceptional talent and loyalty that we benefit from." Charles Franks, Group Chief Executive Officer of Tokio Marine Kiln.

Our recruitment process ensures that new employees are selected fairly and existing members of our team are treated with respect. Tokio Marine Kiln supports employees with learning and development opportunities to help them reach their potential and maximise their contribution to our strategy. Any training recommended in the appraisal process becomes part of the employee’s training plan for the year.

Finally we aim to recognise and reward individuals on the basis of their own performance and that of Tokio Marine Kiln. We pay attention not only to the results achieved but also how they are achieved – behaviour is key to our performance management processes.