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Tokio Marine Kiln Executive Team
Charles Franks, Chief Executive Officer
Charles Franks is Group Chief Executive Officer of Tokio Marine Kiln – a leading, global provider of specialist and corporate insurance to the Lloyd’s and Company markets. Tokio Marine Kiln was formed in January 2014, following the integration of Lloyd’s specialist insurer Kiln and Tokio Marine Europe.
Prior to his current role, Charles was Chief Executive Officer of Kiln Group Limited and of R J Kiln & Co Limited – one of the largest managing agents in the Lloyd’s insurance market – from 2009 and 2007 respectively. A recognised leader with 30 years’ experience in the insurance industry, he led the successful integration of Kiln into the Tokio Marine Group following its acquisition in 2008; completed Kiln’s largest ever investment in 2011 of a US-based coverholder; and accelerated the company’s continued international expansion during his tenure.
Charles joined Kiln in 1993 as Deputy Active Underwriter of the Marine Syndicate 123 and was appointed as a Director of R J Kiln in 1995, before becoming Active Underwriter of the Marine division in 2001. He previously held posts with CW Rome and Sedgwick Group. Charles is an Executive Officer of Tokio Marine Holdings and a non-executive Director on the Lloyd's Franchise Board.
Shinji Urano, Deputy CEO
Shinji Urano is the Deputy CEO at Tokio Marine Kiln, a position he was appointed to in 2016. He joined Tokio Marine in 1985, initially working in the Marine Hull division in Tokyo as a sales representative. In 1996 he moved to the UK where he was responsible for managing client relationships and developing new business for the company. Returning to Tokyo in 2001, he was appointed as Manager of the Production Department before being promoted to General Manager in 2009. In 2013 Shinji was made promoted to General Manager of the Marine Underwriting Department with the responsibility for all Marine business in the company.
In addition to his Tokio Marine position, Shinji holds a number of external insurance roles including Chairman of the Underwriting Committee for the Hull Reinsurance Pool of Japan and is an Executive Committee member of the International Union of Marine Insurance. In 2015 he was also made Chairman of the Marine Insurance Committee at the General Insurance Association of Japan.
Shinji holds a bachelor’s degree in Business Administration from Kyoto University as well as a Diploma in Risk Management and Insurance from the College of Insurance in New York.
Paul Culham, Group Chief Underwriting Officer
Paul Culham has over 25 years’ experience as an Underwriter in the Lloyd’s of London market.
Paul joined Kiln on its graduate training programme in 1987 before moving in to the Marine & Special Risks division of Lloyd’s Syndicate 510 in 1989 to specialise in cargo insurance. Three years later he joined the Special Risks team, where he focused on political risks and began to develop consequential loss and trade disruption insurance products, some of which are still unique in the Market.
In 2001 he became Deputy Active Underwriter of the Marine & Special Risks division before being promoted to Active Underwriter of the division in 2007, simultaneously joining the Kiln board. Following the merger of Tokio Marine Europe and Kiln in 2015, Paul was promoted to the position of Chief Underwriting Officer for the TMK syndicates before in 2016 becoming Group Chief Underwriting Officer, responsible for all underwriting activities at TMK.
Paul was a member of the Political Risks & Financial Contingencies Business Panel in the London Market between 2001 and 2015.
Anna McNamara, Group Chief Operating Officer
Anna joined Tokio Marine Kiln from Lloyd’s in 2006 as Senior Syndicate Accountant, having previously trained as a chartered accountant at Deloitte, and has been promoted through the company into her current position.
During her career with us she has played a pivotal role in a number of large, complex programmes; acted as a driving force in the Conduct Risk Project; undertaken strategic business planning; was involved in the implementation of Solvency II, and supported various group transactions including the merger of Kiln and TMEI.
Nigel Clemson, Group Head of HR
Nigel Clemson is the Group Head of HR at Tokio Marine Kiln. He joined the company in 2016 after an extensive career in human resources, managing organisational and culture change and creating high performing teams.
He spent his early career as a senior adviser and conciliator to the Advisory Conciliation and Arbitration Service (ACAS) promoting good working practices and settling high profile collective employment disputes. After moving in to the private sector, Nigel held Global HR Director level positions at a range of blue chip companies including BT, Credit Suisse and Aviva Insurance. Before joining TMK, Nigel was Group Head of HR at the telematics insurer, Insure the Box.
Nigel is a member of the Chartered Institute of Personnel and Development and holds a Master’s Degree in Employee Relations. He also has Approved Person status from the FCA.
Reeken Patel, Chief Financial Officer
Reeken Patel joined Tokio Marine Kiln in 2018 as Chief Financial Officer.
He joined the company from Novae Group plc where, as Chief Financial Officer, he was responsible for the design and delivery of the financial, risk and capital strategy of the Group. During 2017 he led the sale process of Novae Group plc as well as executing a $1bn+ reinsurance to close transaction in the Lloyd’s market. Reeken was a member of both the Novae Group plc and Novae Syndicate Managing Agency Boards.
Reeken was previously a Partner in PricewaterhouseCooper’s (PwC) General Insurance Division where he worked for fourteen years. During his tenure he was PwC’s London Market Actuarial leader and specialised in the field of Risk & Capital and M&A services.
Reeken is a qualified actuary (2003) and a former member of the Institute and Faculty of Actuaries General Insurance Board.
Vivek Syal, Group Chief Risk Officer
Vivek Syal is Group Chief Risk Officer at Tokio Marine Kiln.
He joined Tokio Marine Kiln in 2017 from ProSight Specialty Managing Agency Ltd-Syndicate 1110, where he served as Director and CRO and was responsible for both the risk management and actuarial functions. Syal was previously a Senior Technical Specialist at the Bank of England (PRA) and was responsible for overseeing the implementation of Solvency II and setting up a supervisory framework post-SII across both the General and Life Insurance Sectors. Prior to the BoE, Vivek was a Director at PwC and advised a variety of London Market (Lloyd’s / non-Lloyd’s) and Life Insurance firms on their Enterprise Risk Management, Compliance, Capital Optimisation/Finance Transformation and Solvency II activities across all three Pillars. He started his Insurance career at Brit Insurance, first within their Strategic Change division and then leading their Pillar 1 SII efforts.
Vivek is a Board Executive Director at Tokio Marine Kiln and is responsible for Enterprise Risk Management, Model Validation & Risk Intelligence and Compliance. He graduated in Actuarial Science from Cass Business School, is an Associate of the Chartered Insurance Institute (ACII) and is also a member of the LMA CRO Committee.
Brian Heffernan, Group Chief Actuary
Brian Heffernan is Group Chief Actuary at Tokio Marine Kiln where he is the executive director responsible for Actuarial, Analytics, Exposure and Data Management. Brian joined Tokio Marine Kiln in 2011 and during his career with us led the work to obtain approval of its capital model under Solvency II and more recently has been responsible for developing analytics and data science capability to support overall business strategy.
Previously Brian was CRO at Mitsui Sumitomo managing agency and prior to this spent 12 years working in the reinsurance market including 6 years each at Centre Reinsurance and Imagine Reinsurance both based in Dublin.
Brian is a Fellow of the Institute of Actuaries and a Fellow of the Society of Actuaries in Ireland and is a Director of the fintech start-up and Tokio Marine Kiln partner firm hyperexponential. He is also a member of the Committee of Actuaries in the Lloyd's Market (CALM).
Fiona Molloy, Group Company Secretary & Head of Legal Services
Fiona Molloy is Group Company Secretary & Head of Legal Services at Tokio Marine Kiln.
A Chartered Secretary with a career background in Governance and legal services, she was appointed Group Company Secretary & Head of Legal Services at Kiln in 2012, having joined the company in 2006. Fiona completed her degree and professional studies in law joining a city law firm as a member of their insurance litigation department.
She then moved to Virgin Management Limited where she played a key role in numerous corporate transactions including the start-up of Virgin Mobile and the sale of a 49% share of Virgin Atlantic to Singapore Airlines. Following this, Fiona spent five years at investment management company M&G Limited, where she headed up the company secretariat function.
Fiona was appointed as Group Compliance Officer & Company Secretary of R J Kiln & Co Limited in 2010. She is a Fellow of the Institute of Chartered Secretaries and Administrators.